Support
We're here to help. Most enquiries are answered within one business day.
Need help with one of our apps, have a question about a project, or want to report a bug? The fastest way to reach us is by email.
Frequently asked questions
Email support@apexoltd.com with the app name, the device you're using, your iOS or Android version, and a short description of what happened. Screenshots or a screen recording help us reproduce the issue faster.
Refunds for purchases made through the Apple App Store are handled by Apple via reportaproblem.apple.com. For Google Play purchases, please use the Play Store refund flow. If you've already gone through the store process and still need help, contact us and we'll do our best to assist.
Most of our apps include an in-app option to delete your account and the data associated with it. If you can't find that option, email support@apexoltd.com from the address linked to your account and we'll process your deletion request.
Privacy questions can be sent to support@apexoltd.com. You can also read our full Privacy Policy for details on how we collect, use and protect your information.
We'd love to hear from you. Email us with a short description of your idea, your timeline and any links or references that help us understand the project — and we'll get back to you to set up a call.
Mailing
For all support and general enquiries, please use email — it's the fastest way to reach the team. support@apexoltd.com